Cullman County Water and Sanitation Departments have become aware of some water and sanitation bills being issued in error, due to the timing of credits from bills paid before and during the transition. We are working to resolve this issue and ensure your account balance is properly reflected. We have identified the customers that have been affected and will be sending out calls and/or emails in the next few days to confirm. We apologize for any inconvenience this may have caused. Any payments made at the Cullman Electric Cooperative on Sanitation accounts after October 6th or Water accounts after October 20th will be applied to the Electric account.
Thank you for your patience as we work to serve you.
Contact | About | Downloads | Online Bill Pay
Billing and Contact
Payment Options:
By Phone (IVR): 888-299-1527
Online: ccwaterandsanitation.payub.com
In Person / Drop Box: 2020 Beech Ave SE, Cullman, AL 35055
Mail: P.O. Box 1084, Cullman, AL 35056
**Customers will need to enroll directly for future Automatic Payments/Draft for Cullman County Water Department and Cullman County Sanitation.
Enrollment can be completed online or in person.
Hours:
Monday - Friday, 6am to 4:30pm
Phone:
256-734-2900
- Director Randall Waldrep
- Bonnie Yarbrough, Office Manager
- Whitney Tucker, Superintendent
About
The Cullman County Water Department is the 3rd largest water service system in Alabama, providing safe drinking water to over 14,000 customers in Cullman, Morgan, Walker and Winston counties. Each day our employees work to ensure that the water we provide meets all regulatory requirements and our customers expectations for safety, reliability, and quality.
Cullman County Water Department strives to meet all guidelines to provide safe drinking water. At this time we are in the process of upgrading in various areas of the system to ensure the highest quality of water possible.
We are partners with the City of Cullman on the Duck River Project.
View our Staff Chart.
Downloads
- Rules and Regulations
- Rate Table
- Customer Service Information
- Consumer Confidence Report
- Standards for Construction
- Signed Lead Statement
- Water Purchasing Agreement between the Cullman County and Cullman City Water Authorities

